"Intelligent Client Units" run your supply chains (e.g. property, ICT).

How good is your ICU?

• Strategic understanding of property, people & ICT?
• Strong pre-planning skills - from the very inception of programmes?
• Translation capability - able to translate business needs into supplier action?
• Governance - not only the right overarching governance but supported by an effective Programme Support Office?
• Learning - is there a learning culture and process, with peer/external reviews?
• Performance improvement - a cycle of continuous improvement, with benefits linked to performance?
• Knowledge - does the ICU have commercial, technical, PM, legal and specification skills?
• Procurement and partnering - a genuinely collaborative, aligned approach?

Call us for advice on setting up or populating your Intelligent Client Unit on 020 7477 2238 or e-mail icu@concertoconsulting.com

Click here for our ICU White Paper